Become a key player in customer service with J.D. Irving, Limited. This role involves supporting our Fleet Management team in the Flatbed truckload transportation industry while enhancing customer relationships.

We're seeking a Customer Service Representative with a people-first attitude and at least two years of experience. You will manage customer inquiries, ensure service delivery, and assist with order processing. Your communication skills and organizational strengths will be key in building trust and satisfaction among our clients while maintaining operational efficiency.

Key Responsibilities:
• Create positive customer experiences through timely service
• Serve as primary contact for load status and inquiries
• Communicate requirements and changes to Fleet Managers




• Enter order and delivery details accurately in TMS
• Support continuous improvement initiatives and service enhancements

Requirements:
• At least 2 years of work experience or equivalent
• Bilingualism (French/English) is a plus
• Robust customer service and relationship-building skills
• Proficiency in Microsoft Office applications
• Experience with Transportation Management Systems (TMS)

Utilize your customer service expertise to support efficiency and satisfaction in logistics at J.D. Irving.
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📌 Customer Service Representative at J.D. Irving (Manitoba)
🏢 RST Sunbury Transport
📍 Manitoba