Elevate your career as a Service Specialist I at BMO Financial Group, supporting critical lending operations. Focus on loan administration, servicing, and stakeholder inquiries in a bilingual environment.

As a Service Specialist I, you will be pivotal in executing payments, transactions, and fulfilling service requests while fostering positive relationships across the organization. Your expertise will guide business solutions and streamline processes for mortgages, consumer, and commercial lending products. Collaborating with internal and external stakeholders is essential to enhance business outcomes and deliver exceptional customer experiences.

Key Responsibilities:
• Provide advice on solutions implementation




• Monitor performance and address issues
• Analyze data to generate insights
• Execute service requests with accuracy
• Support training development and delivery

Requirements:
• 3-5 years relevant experience
• Proficient in MS Office Suite
• In-depth knowledge of lending products
• Bilingual in French and English
• Robust analytical and communication skills

Utilize your expertise to enhance lending operations and provide top-tier service in this dynamic role at BMO.
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📌 BMO Service Specialist Role Offered (Quebec City)
🏢 BMO
📍 Quebec City