Embrace a key role at Fairmont Hotel Vancouver as a Guest Agent, where first impressions matter in this energetic front desk position. Deliver exceptional customer service while welcoming, checking in, and providing personalized guest experiences.

At Fairmont Hotel Vancouver, you'll be the welcoming face of our renowned establishment. As a Guest Agent, you will assist guests through their entire journey, ensuring their comfort and satisfaction. You will be an integral part of the Front Office team, providing warm and attentive service that embodies Fairmont's standards.

Key Responsibilities:
• Greet guests warmly, handling check-in and check-out
• Verify reservations and payment details efficiently
• Respond promptly to guest inquiries and concerns




• Process transactions accurately, following cash-handling procedures
• Collaborate with departments to enhance guest experiences

Requirements:
• Customer service experience in hospitality or retail
• Familiarity with Property Management System (PMS)
• Strong communication skills in English
• Detail-oriented with strong organizational skills
• Ability to thrive in a fast-paced setting

Bring your passion for hospitality and dedication to service to Fairmont Hotel Vancouver.
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📌 Guest Agent at Fairmont Hotel Vancouver (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia