15 Aug
|
TD Synnex
|
Ontario
TD SYNNEX is seeking a Customer Service Rep II in Mississauga, Canada. This role focuses on email case management, SLA adherence, and accurate RMA processing to deliver a consistent, skilled customer experience in a fast-paced B2B environment.
You will handle ~1,800 emails per month, ensure timely responses, and process ~375 RMAs monthly while maintaining strict compliance and high-quality service. Fluency in English and independence with team collaboration are required.
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📌 B Email Support Specialist — RMA & SLA (Ontario)
🏢 TD Synnex
📍 Ontario