Lead crew operations and manage service quality with CM Lighting in Burlington, Ontario. This in-office role focuses on scheduling, customer satisfaction, and ensuring safety in electrical standards.

As a Service Manager on a 12-month contract, you’ll oversee up to 15 electricians and apprentices. Maximizing profitability and optimizing resource allocation are key aspects of this position. You will also manage the scheduling process and provide field support to ensure efficient operations and high customer satisfaction.

Key Responsibilities:
• Manage scheduling for optimal resource use and satisfaction
• Guide the scheduling team effectively and provide crew support
• Review work orders for materials and manpower needs




• Ensure daily work order distribution and crew deployment
• Provide technical guidance to electricians in the field

Requirements:
• Proven service management experience in in office operations
• Strong customer relationship management skills
• Focus on safety, quality, and compliance
• Ability to prepare service performance reviews for leadership
• Experience mentoring junior team members

Drive operational excellence at CM Lighting while ensuring top-notch service for your clients.
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📌 Service Manager at CM Lighting (Ontario)
🏢 Workwolf
📍 Ontario