15 Aug
|
McKesson
|
Ontario
Shape the future of healthcare as the Technical Administration & Support Manager at McKesson. Lead technical teams to ensure top-tier support and operational excellence while driving innovation.
As a Manager at McKesson, you will oversee daily technical operations, coordinating efforts to meet key performance indicators while improving service quality. Your responsibilities will include monitoring performance metrics, coaching supervisors, and implementing governance frameworks to ensure compliance. Additionally, you will be pivotal in managing vendor relationships and fostering a culture of continuous improvement within the technical support teams.
Key Responsibilities:
• Translate strategic goals into actionable technical plans
• Oversee incident resolution and maintenance activities
• Monitor and improve operational efficiency and service quality
• Implement governance and compliance standards
• Lead cross-functional technical initiatives and problem-solving
Requirements:
• Bachelor’s degree and 6+ years of experience
• 1+ years in supervisory or management roles
• Intermediate knowledge of system administration and support
• Proficiency in administration tools and ticketing systems
• Solid analytical and communication skills
Utilize your leadership and technical expertise to support McKesson's mission of delivering quality healthcare.
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📌 Manager for Technical Support at McKesson (Ontario)
🏢 McKesson
📍 Ontario