Job Title: Specialist - Senior Applications Support

Job Location: Mississauga

Job Type: FullTime/ Contract The Specialist-Senior Applications Support is responsible for the support, maintenance, and optimization of Human Capital Management (HCM) systems, primarily PeopleSoft, and other enterprise applications.

Responsibilities:

- Provides Level 3 technical support for HCM systems (e.g., PeopleSoft), including configuration, integration,
- reporting, troubleshooting, patching, and enhancements.
- Administers, maintains, and optimizes application databases using Microsoft SQL Server, including writing
- complex queries, stored procedures, performance tuning, backups, restores, and replication.
- Collaborates with functional teams, HR, finance, and vendors to analyze business requirements and implement technical solutions.
- Maintains and monitors PeopleSoft application servers, web servers, and process schedulers, both on-premises and in Azure.
- Monitors and supports PeopleSoft batch processes, job scheduling, and integration points (e.g., API, SFTP).
- Applies updates, bundles, fixes, and PeopleSoft upgrades (e.g. PUM and PeopleTools), ensuring minimal downtime and disruption.
- Develops and maintains documentation, runbooks, and procedures for operational support.
- Ensures deployments follow properly defined Deployment, Change Management, and Quality Assurance processes.




- Participates in cross-departmental projects to define, evaluate, and implement application-related requirements.
- Recommends improvements for supporting application environments, including automation, forecasting, consolidating servers, implementing security enhancements, and decommissioning old applications.
- Provides expertise on the necessary tools for reporting on all application metrics and analyzing metrics for improvements.
- Participates in project teams to identify technical requirements and specifications for any current applications to be installed; review project proposals and make recommendations on hardware, software, and licensing.
- Performs technical research and development to enable continuing innovation within the application environments in Microsoft Azure and hybrid environments.

QUALIFICATIONS

Education/Knowledge

- A University Degree in Computer Science, Computer Engineering, Information Technology or equivalent; or an equivalent combination of education and experience.
- One or more certification in the following, or equivalent, required:
- Azure Database Administrator Associate
- PeopleSoft Human Resources 9.x Certified Implementation Specialist
- Oracle WebLogic Server 12c: Advanced Administrator II- Azure Solutions Architect Expert

If interested, please share your resume at [email protected]

📌 Specialist - Senior Applications Support (Mississauga)
🏢 CloudVital
📍 Mississauga