Summary: XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!
Responsibilities: 1. Main tasks
Data entry for transaction creation (receiving/shipping).
Create and modify customer account data
Maintain a positive relationship with customers
Update customer profiles and track accounts.
Run reports as required
2. Communication & support
Communicate customer requests to operations.
Follow up with customers on a regular basis
Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
3. Validation and follow-up
Validate that all transactions are correct and complete
Verify that transactions and services are correctly entered into the system and invoiced
4.Skills & Abilities
Knowledge and mastery of WMS systems (AS400 an asset)
Good communication and explanation skills




CTPAT sensitive position - subject to a criminal record search
Experience in a distribution center environment (asset)
Experience in a similar position
Bilingual (oral and written)
Excellent customer service skills
5. Resolution of problems and initiative
Sense of initiative and autonomy
Ability to communicate with various stakeholders
Ability to determine the management of priorities
Ability to work under pressure and handle several files simultaneously
Ability to be versatile to adapt to changing work priorities
6. Work Environment
Be sensitive to the importance of Occupational Health and Safety.
Have a positive and determined attitude.
Team oriented
Shift Available: Mon - Fri: 8am - 5pm
You’ll find your place at XTL!
XTL is an equal opportunity employer and embraces workplace diversity. All applications are considered equally regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. Masculine terms are used solely for simplification.
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📌 Customer Account Coordinator (Ontario)
🏢 XTL TRANSPORT
📍 Ontario