Requisition ID: Department: Transit Services Dept. Service: Transit Customer Syst & Planning Service Employment Type: 1 Full time Temporary - Up to 1 year Work Hours: 35.00 hours per weekAffiliation: Non Union/Non MPE Salary Information: $64, $75, annually (2025 rates of pay)Location: Transit Service, 1500 St.Laurent City: Ottawa, ON Job Category: Transit Services - OC Transpo Application Close: 25/02/2026JOB SUMMARYYou are responsible for providing a wide variety of confidential administrative support services in support of the Director.You serve as a point of contact for client departments, providing an initial response to standard inquiries and directing non-standard inquiries as appropriate. Duties and responsibilities also include conducting research and compiling documentation and data in support of branch projects or departmental inquiries, generating and making revisions to reports, creating and updating databases and project files, and coordinating the administrative processes.Note: This is a generic job description that describes the typical duties of this job. Individual positions may not require the performance of all of these responsibilities, or additional related duties, within the scope of the job, may be assigned.EDUCATION AND EXPERIENCECompletion of 2 years of community college in Business/Office AdministrationMinimum of 3 years of related clerical/administrative experienceKNOWLEDGERelevant dispositions of regulations and legislation pertaining to the branchBranch goals, objectives, policies and proceduresThe City of Ottawa's departments and internal operational and administrative procedures and relevant contactsGeneral knowledge of MFIPPA regulationsCouncil reporting proceduresPrinciples and practices of office managementRecord keeping,



filing and general office proceduresDatabase and records management practicesInformation verification and basic statistical analysis techniquesComputer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an assetCOMPETENCIES, SKILLS AND ABILITIESWork independently and as a flexible and co-operative member of a teamExcellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedlyStrict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reportsConduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementationClient service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organizationCompile, organizes and summarize data and information accurately and efficiently, applying policies and proceduresHigh level of competence in dealing with sensitive issuesExercise independent initiative and establish priorities for own workloadExercise sound judgment,



discretion and a high degree of confidentialityInterpret and explain rules, regulations and policiesDiscretion and confidentialityMake decisions on both routine and non-routine problemsIntegrity, tact and good judgmentWHAT YOU NEED TO KNOWLanguage Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc-

📌 Senior Administrative Assistant - C$64,000 - C$75,000 A Year (Ottawa)
🏢 CityofOttawa
📍 Ottawa