Employer: PETUNIA INVESTMENTS LTD.
Operating Name: Canada’s Best Value Desert Inn & Suites
Position: Hotel Managing Supervisor
NOC: 62022 – Accommodation, travel, tourism and related services supervisors
Number of Positions: 1
Wage: $26.00 per hour
Working Hours: 30 hours per week
Employment Type: Full-time, Permanent
Work Location: 1069 South Trans-Canada Hwy, Cache Creek, BC V0K 1H0
Language of Work: English
About Us Canada’s Best Value Desert Inn & Suites is a hotel located along the Trans-Canada Highway in Cache Creek, British Columbia. We provide accommodation and guest services to travelers visiting or passing through the region.
We are seeking a Hotel Managing Supervisor to coordinate day-to-day accommodation and guest service activities, support staff, and help ensure smooth daily hotel operations.
Job Duties Coordinate, assign and review the daily work of front desk and guest service staff, including reservations, guest registration, check-in, check-out, payment processing and responding to guest inquiries.
Prepare staff work schedules and shift assignments to maintain appropriate coverage for guest arrivals, departures and day-to-day hotel operations.
Establish and maintain work procedures for reservations, room assignments, guest registration, payment processing, record keeping and shift handovers.
Coordinate with housekeeping and other hotel staff regarding room availability and readiness, guest requests and other matters affecting daily accommodation services.
Resolve day-to-day operational issues, including reservation problems, billing discrepancies, guest complaints and service-related concerns, and prepare shift,



incident and other operational reports as required.
Train staff in job duties, guest service procedures, reservation and payment processes, workplace safety procedures and hotel policies.
Monitor front desk and guest service supplies and request additional supplies and materials when required.
Ensure the proper operation of front desk computers, reservation systems, payment terminals, telephones and other related equipment, and arrange for maintenance or technical assistance when necessary.
Perform front desk and guest service duties as required, including taking reservations, registering guests, processing check-ins and check-outs, accepting payments and responding to guest inquiries.
Qualifications Completion of secondary school is required.
Minimum 2 years of experience in customer service, hospitality, accommodation services or another related service environment is required.
At least 1 year of experience supervising, coordinating, training or leading staff in a service setting is required.
Experience dealing with customers, resolving complaints and handling day-to-day service or operational issues is required.
Strong organizational, communication and interpersonal skills.
Ability to coordinate staff activities, prioritize work and respond to operational issues independently.
Basic computer skills and ability to learn and use hotel reservation, payment and front desk systems.
Ability to work flexible shifts, including evenings, weekends and holidays as required.
Previous hotel, motel or accommodation industry experience is an asset.
Got a question? We're here to help. Check out our FAQs, send us an email or call us at 1-(phone hidden)

#J-18808-Ljbffr

📌 Hotel Managing Supervisor (British Columbia)
🏢 PETUNIA INVESTMENTS LTD. DBA Canada's Best Value Desert Inn & Suites
📍 British Columbia