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Client Service Processor (12 Month Contract)
Description: Temporary Full Time

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Reporting to the Associate Manager of Direct to Head Office (D2HO), the Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for Wealth, Quadrus, Life Client Services, and Group Retirement Services team members. The successful candidate will work closely with other teams. The Client Service Processor would be 100% in the London Head Office.

What you will do:

Triage/prepincoming mailincludingdocuments and chequesfor the Wealth,Quadrus,Life Client Service, andGroup Retirement Servicesteams within time standards

Work closely with other admin areasregardinginter-team paperwork

Assistwith non-financial processing whenrequired

Support small projects when necessary

Sending outbound mail

Manage the team shared e-mail boxes

Responsible for workflow distributionelectronically

Able to adapt quickly to changing priorities

Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access toProtected Binformation, assets or work sites as outlined by theGovernment of Canada website

What you will bring:

Excellent organizational skills

Analytical and detail oriented

Eagerness and ability to learn Unitrax, GPAS and Investment Centre

Imaging system experience an asset

Working knowledge of Microsoft office products

Excellent written and verbal communication skills

Good interpersonal and team building skills

Demonstrated organizational and time management skills to manage multiple tasks and deadlines

Able to adapt quickly to changing priorities





Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access toProtected Binformation, assets or work sites as outlined by theGovernment of Canada website

The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strides to do the right thing, who steps up for themselves and others,



and who delivers with impact? Then we want to hear from you!

What we offer :

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

Health & Wellness :Flexible health and dental advantages,plus a $5,000 mental health benefit to support your well-being.

Time Off :In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

Financial Security :Company-matching pension plan,share ownership program andadditionalinvestment options.

Rewards and Recognition :Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis onCommunity :We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreaboutCanada Life .

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Onsite

Requisition ID: 6681

Category: Customer Service and Administration

Location: London, ON, CA

Date: Aug 11, 2026

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📌 Client Service Processor (12 Month Contract) (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario