Become a Customer Care Consultant with PPLSI, providing exceptional service via phone, chat, and email. You will engage with members and resolve inquiries efficiently to ensure customer satisfaction.

This full time position in Duncan focuses on delivering superior support to internal and external customers. As a consultant, you will gain deep knowledge of PPLSI’s products while assisting members and colleagues through various problem-solving scenarios. Effective communication and time management will be essential in achieving performance goals and ensuring service excellence.

Key Responsibilities:
• Respond to customer inquiries on calls, emails, and chat
• Provide empathetic solutions to member issues
• Educate customers on their benefits clearly




• Update memberships with accurate information promptly
• Maintain high standards of punctuality and attendance

Requirements:
• High school diploma or equivalent
• Preferred 1+ years of customer service experience
• Strong computer skills; 35 WPM typing
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment

Utilize your communication skills to deliver outstanding service and support to PPLSI customers in Duncan.
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📌 Customer Care Consultant at PPLSI (British Columbia)
🏢 LegalShield
📍 British Columbia