Leadership of Self and Others Works under direct supervision and/or within established policies practices and guidelines with minimal opportunity for deviation
Incorporates change initiatives into own day-to-day work as directed
Service Delivery Understands the day-to-day basic support needs of assigned customers
Executes basic administrative, operational, or customer support tasks under direct supervision
Responds to basic task-related inquiries related to own support area
Relationships Interacts and develops working relationships with internal
Exchange/record task-related information
May exchange standard administrative, operational, or customer support information or provide support services to external contacts
Problem Solving Resolves well-defined and standard administrative, operational, or customer support issues within standard operating procedures and refers issues outside of established procedures to higher levels
Utilizes standard operating procedures or relies on readily available assistance of Team Leader
Continuous Improvement/Innovation May provide input into specific job-related process improvements
Learns and implements basic policies, procedures, quality, and compliance standards




Decision Making Limited decision making within defined parameters around work expectations, quality standards, priorities, and timing
Work impacts limited to own area and errors require easy rework/correction
Risk Management Responds to risks in accordance with established guidelines/procedures/practices
Identifies and notifies more senior Team Members of risks; obtains assistance from available resources as required
Risks associated with specific work processes are mitigated by direct supervision
Scope of Knowledge, Work & Experience Entry level role for an individual contributor performing basic day-to-day task related support activities
Applies knowledge of foundational concepts, terminology, and specialized administrative, operational, or customer support requirements to support areas of responsibility and perform well-defined or routine tasks
Typically holds a minimum of a High School Diploma and 0-2 years of experience, or an equivalent combination of training and experience. May also hold a One Year Certificate.
Job Info Job Identification 15210
Job Category Customer Services
Job Schedule Full time
Locations 217 Railway Ave, Eatonia, SK, S0L 0Y0, CA

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📌 Hardware Clerk I (Saskatchewan)
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📍 Saskatchewan