Shape and enhance process design in a dynamic environment as a Director at CIBC. Lead a talented team of process specialists while working in a hybrid model.

As the Director, Process Design Chapter Lead for Everyday Banking, you'll tackle process engineering head-on. Your team, consisting of 8-15 specialists, will benefit from your expertise in methodologies like BPMN, Lean, and Six Sigma. You'll collaborate with the Chapter Area Lead and Product Owners to draft and implement consistent process standards aimed at fulfilling client needs and business goals.

Key Responsibilities:
• Draft and standardize process methodologies across the Chapter
• Develop team members through coaching and performance management
• Facilitate knowledge sharing and improvement initiatives




• Analyze and optimize business processes for efficiency
• Support Squad objectives and the Quarterly Business Review process

Requirements:
• 7-9 years in process design within financial services
• Minimum 5 years of team leadership experience
• Expertise in process modeling and automation tools
• Robust analytical and strategic thinking capabilities
• Commitment to compliance and risk management

Bring your leadership and innovative mindset to CIBC, ensuring operational excellence in process design.
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📌 Director of Process Design at CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario