Elevate guest experiences as a Front Desk Supervisor with Pursuit. Oversee daily operations, support guests, and manage team training in a vibrant hotel environment.

This role requires robust leadership in a bustling front desk setting, with responsibilities focused on administrative operations, data management, and guest relations. You'll welcome all guests, monitor check-ins, and provide exceptional concierge services. Your communication skills will help you coordinate effectively with housekeeping, maintenance, and food & beverage departments while ensuring guests feel valued and informed.

Key Responsibilities:
• Ensure smooth administrative functions for all front desk operations
• Manage and update the guest database accurately




• Welcome and assist guests with personalized services
• Oversee activity organization and guest billing
• Address and resolve guest complaints effectively

Requirements:
• 2-5 years experience in a major hotel setting
• One year in a supervisory capacity
• Proficient in workplace communication
• Basic computer skills with knowledge of Room Master
• Ability to lead a team and work independently

Lead the front desk team, enhance guest satisfaction, and contribute to Pursuit's mission of unforgettable experiences.
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📌 Pursuit Front Desk Supervisor Role (Alberta)
🏢 FlyOver Iceland
📍 Alberta