15 Aug
|
goeasy
|
Ontario
Become a Collections Representative with LendCare, a member of the goeasy family, dedicated to providing adaptable financing solutions. Serve our customers by understanding their needs and negotiating repayment plans.
In this role, you'll need between one to two years of experience in customer service, collections, or call center environments. You'll be engaging directly with customers to manage accounts, negotiate repayments, and document collection activities. Your expertise in communication and MS Office will enhance our operations.
Key Responsibilities:
• Understand customer situations with empathy
• Perform outbound calls to collect overdue accounts
• Manage accounts for delinquent financial loans
• Negotiate suitable repayment plans with customers
• Document collection processes accurately
Requirements:
• Minimum 1-2 years in collections or call center roles
• Familiarity with automated dialer systems is advantageous
• Strong verbal and written communication skills
• Proficiency in MS Office applications
• Background check eligibility required
Utilize your negotiation skills and customer service expertise to support LendCare's mission of providing financial solutions.
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📌 Collections Representative at LendCare (Ontario)
🏢 goeasy
📍 Ontario