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Job Title
CMH Quality Lead

Program & Department
Royal Victoria Regional Health Centre -> Cancer Program -> Oncology Administration

Regular / Temporary
Regular

Full / Part Time
Full-Time

Temporary End Date (Anticipated)
Union
Requisition Close Date
16 August 2026

Salary Plan / Job Grade
$59.91 - $70.48 ( NU_09 )

Job Posting Reason
New Position

Job Summary & Requirements
The CMH Project Coordinator supports the current state optimization and implementation of a large-scale, multi-phase expansion of Complex Malignant Hematology services, including the establishment of a full-service Acute Leukemia Program. This work is foundational to advancing RVH’s Cancer Program Strategic Plan and represents a significant clinical and system transformation focused on improving access to specialized, high-acuity cancer care closer to home. The project involves multiple concurrent and highly interdependent streams of work, including program design, quality and safety framework development, workforce and recruitment planning, infrastructure and space planning, education and training development, hospital readiness, and alignment with Ontario Health (Cancer Care Ontario) standards and accreditation requirements. The end goal is to establish RVH as a full-service Acute Leukemia site with the capability to deliver comprehensive, high-quality, and standardized care within an integrated regional and provincial model, reducing the need for patients to travel outside the region while ensuring care is delivered safely and consistently.
Given the complexity, pace, and system-level impact of this work, RVH is seeking a candidate with a demonstrated and consistent track record of contributing to and strengthening a positive, collaborative, and high-performing team culture. The successful candidate will bring not only strong technical, business and strategic capabilities, but also a proven ability to build trust, foster respectful and inclusive working relationships, and elevate team effectiveness while advancing complex initiatives. Contributing to a positive culture is a critical component of this role and is essential to successfully delivering on the strategic priorities of the Cancer Program.

What You Will Do

Lead Complex Project Coordination and Execution as the Subject Matter Expert

Coordinate the delivery of large-scale, high-impact CMH and Acute Leukemia initiatives

Work in partnership with the HRCC Leadership team.

Serve as the project's content expert within their clinical, operational, technical, or business area.

Advise the Project Management Lead on requirements, workflows, regulatory considerations, risks, and best practices.

Validate assumptions and ensure proposed solutions align with operational realities.

Act as a liaison between the project team and operational areas.

Contribute to project planning, solution design, workflow development, testing, validation, and implementation activities.

Advance Strategic Plan Execution





Translate the RVH Cancer Program Strategic Plan into actionable and measurable initiatives

Support prioritization, sequencing, and alignment of work across interconnected portfolios

Contribute to business case development, funding strategies, and sustainability planning

Support the advancement of regional and system-level program integration

Drive Quality Improvement and Program Development

Coordinate the design, implementation, and evaluation of quality improvement initiatives

Support development of standardized models of care aligned with Ontario Health (Cancer Care Ontario)

Lead program readiness activities including workflow design, policy development, and implementation planning

Monitor and report on performance metrics to support continuous improvement

Enable Change and System Integration

Support implementation of complex change management strategies across clinical and operational teams

Facilitate engagement sessions, working groups, and interdisciplinary collaboration forums

Develop communication approaches that support adoption, alignment, and sustained change

Coordinate integration of new processes within existing systems and care delivery models

Build Relationships and Partnerships

Establish strong relationships with leaders, physicians, staff, and external partners

Collaborate closely with Ontario Health (Cancer Care Ontario) and regional cancer programs

Demonstrate advanced relationship management, consultation, and facilitation skills to drive shared outcomes

Support Coaching and Capacity Building

Provide guidance and support to leaders and teams implementing program initiatives

Support development of organizational capacity in project management, quality improvement, and change leadership

Promote accountability, teamwork, and continuous learning

Requirements
Education and Experience

Undergraduate degree in business, strategy, leadership or a related field

Minimum 5–8 years of experience leading or coordinating complex, cross-functional initiatives

Demonstrated experience in strategic planning, project management, and change management

Assets

Formal change management training or certification

Experience in oncology, hematology, or regional health system planning

Familiarity with Ontario Health (Cancer Care Ontario) standards and frameworks

Experience in Public Speaking with comfort

Skills and Competencies

Exceptional relationship-building and stakeholder engagement skills

Strong strategic thinking and ability to translate vision into execution

Demonstrated political acuity and ability to navigate complex environments





Excellent facilitation, communication, and influencing skills

Strong analytical and problem-solving abilities

Ability to manage multiple priorities and deliver results in a fast-paced environment

Proven ability to coach, mentor, and support teams through change

Commitment to fostering a positive and inclusive workplace culture

Why This Role Matters
This is not a traditional project coordination role. It is an opportunity to directly shape and advance a major strategic priority for the RVH Cancer Program—improving access to specialized, life‑saving care for patients across the region while contributing to a high‑performing, cooperative, and values-driven organization.

Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable prospect to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier‑free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment [email protected].

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier‑free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment [email protected].

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

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📌 CMH Quality Lead (Ontario)
🏢 Royal Victoria Regional Health Centre
📍 Ontario