Join Rogers as a Wholesale Account Development Manager, focused on enhancing customer experience and resolving inquiries. As a vital part of the account team, your passion for service will drive customer satisfaction.

The Wholesale Account Development Manager will collaborate closely with Account Managers and Solution Architects to facilitate a proactive approach towards customer requests. This integral role involves account management, sales strategy development, and ensuring clients enjoy premier services. You'll be the primary contact for customers, streamlining operations to provide timely resolutions and the highest standards of client support.

Key Responsibilities:
• Collaborate with teams on customer requests and solutions
• Serve as primary contact for customer inquiries




• Manage billing and customer service questions
• Ensure client needs are met according to the highest standards
• Document all interactions accurately in ticketing systems

Requirements:
• 1-3 years of customer service experience
• Robust knowledge of MS Word and Excel
• Excellent relationship-building skills
• Experience in project management preferred
• Bilingual in French and English is an asset

Bring your customer-centric mindset and technical skills to Rogers to enhance our client relationships.
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📌 Wholesale Account Development Manager at Rogers (Ontario)
🏢 Rogers communications
📍 Ontario