What is the Opportunity? You will be a key member of the Sales, Enablement, Communications, and Strategy team for RBC Bank. You will bring communication, creativity and change management expertise to build awareness, engagement and capability in support of RBC Bank’s business objectives, including accelerated growth and an exceptional client experience. As a change manager, you will enable and engage RBC’s distribution and advisor network to deliver RBC Bank’s strategic priorities and key initiatives that support short, medium, and long term business performance. As an expert with experience in the field, you will provide strategy, planning, counsel, and execution to build awareness of and capability for RBC Bank’s cross-border solutions.
Job Description What is the Opportunity? You will be a key member of the Sales, Enablement, Communications, and Strategy team for RBC Bank. You will bring communication, creativity and change management expertise to build awareness, engagement and capability in support of RBC Bank’s business objectives, including accelerated growth and an exceptional client experience. As a change manager, you will enable and engage RBC’s distribution and advisor network to deliver RBC Bank’s strategic priorities and key initiatives that support short, medium, and long term business performance. As an expert with experience in the field, you will provide strategy, planning, counsel, and execution to build awareness of and capability for RBC Bank’s cross-border solutions.
What will you do? Work closely with Product, Marketing, Digital and Strategy leads within RBC Bank to develop content, tools, and resources for use across LOBs to enable our regional partners
Support partners and field colleagues in the development, communication, and delivery of current products, capabilities, and tools geared to enhance the advisor and client experience
Collaborate with RBC leadership (Regional Banking, Private Banking, Financial Planning)to raise awareness of and engagement with RBC Bank’s cross-border solutions as part of our growth journey as the dominant cross-border financial provider




Work closely with Retail Enablement and LOB partners in Canada to integrate the RBC Bank value proposition into broader initiatives and support cross-LOB business objectives
Support the Regional Advisors, Cross Border Banking with accurate, consistent, and relevant communication as they coach and enable advisors and leaders in the field
Develop and maintain RBC Bank Sales Communication calendar to capture communication opportunities to build awareness and capability as well as support key priorities and initiatives aligned to business objectives
Provide insights/feedback/voice of the client into strategy and implementation activities. Act as an advocate for retail and business network advisors, leaders, and clients within National Office including escalating gaps/requirements and anchoring resolution as appropriate.
What do you need to succeed? Must-have: Must Have:
Extensive experience within National Office, Integrated Markets, or the field
Strong Change management skills
Strong written and oral communication skills
Ability to build partnerships with stakeholders
Strong implementation skills
Ability to impact & influence outside span of control
Nice to Have: Experience in more than one line of business (Retail, BFS, Advice Center, International Business line)
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation,



commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence.
Job Skills Building Partnerships, Business, Business Objectives, Business Performance, Communication, Content Development, Copywriting, Customer Experience (CX), Detail-Oriented, Internal Communications, Multi-Level Communication, News Media, Oral Communications, Organizational Communications, People Management, Personal Initiative, Prioritization, Professional Presentation, Public Relations (PR), Publishing, Sales, Sales Communications, Teamwork
Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-03-23
Application Deadline: 2026-08-26
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Sr. Manager, Cross Border Distribution & Enablement (Ontario)
🏢 RBC
📍 Ontario