Elevate customer success with Samsara as a Customer Success Manager in Canada. Lead the Scaled Customer Success team while driving onboarding, adoption, and measurable impacts for clients.

Samsara is seeking a Customer Success Manager to spearhead efforts for the Canada Scaled Customer Success team. This remote role invites leaders with a passion for digital communication and operational excellence. You'll manage team performance, lead coaching initiatives, and cultivate an energizing culture focused on customer outcomes.

Key Responsibilities:
• Hire, onboard, and develop a high-performing team
• Manage performance and deliver results across KPIs
• Identify process improvements for efficiency gains
• Lead 1:1s, pipeline reviews, and risk assessments
• Drive digital plays to enhance customer journey

Requirements:
• 2+ years of team management experience
• Experience with SaaS onboarding programs
• Robust work ethic and prioritization skills
• Familiarity with customer success CRMs
• Bachelor’s degree from an accredited institution

Become a part of Samsara’s mission to improve the global economy through enhanced customer success.
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📌 Customer Success Manager at Samsara (Manitoba)
🏢 Samsara
📍 Manitoba