Company Description
Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of contemporary luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold roomsand a newly renovated lounge are ready to accommodateguests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description
What is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues

Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel

Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler

Opportunity to develop your talent and grow within your property and across the world!





Complimentary meal during your shift through our Colleague Dining Program

Complimentary uniform laundering

Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through Green Shield

Access toour company-matchedDefined ContributionPension Plan(DCPP)

Chance to develop your talent throughcoaching andour Leadership Mentoring Programs

Hourly pay rate of $28.92to 33.05

What you will be doing:

Count and verify daily cash receipts submitted from individual cashiers

Run reports in various point of sales systems to reconcile against

Document the reconciliation of all cash receipts to the PMS system

Distribute cash gratuities several times per week

Consolidate and prepare bank deposits on a timely basis

Provide change to personnel with hotel floats

Prepare a petty cash summary and reimburse petty cash expenditures

Compile daily paid out report

Audit and count quarterly all hotel floats

Prepare a monthly summary of float counts

Maintain current house bank agreements

Answer guest emails and phone calls re billing matters

Reconcile banquet billing

Coverage of accounts payable and accounts receivable duties

Other duties as assigned

Qualifications

A minimum of two years recent (in the last five years)



combined experience in Accounting and/or Front Office in a hotel of comparable size and level of guest service

Impeccable grooming and presentation

Completely fluent English language skills; both written and verbal

Demonstrated a high level of responsibility and commitment

A clear, precise, polite and helpful telephone manner

Excellent organizational skills and high attention to detail

A team player with proven success in relationship building

Commitment to provide excellent service and exceed guests' expectations

Proficiency of Opera Cloud, MS Word, Excel and Outlook required

Must be recommended on the Heart of the House SRI

Additional Information
Physical Aspects of Position (include but are not limited to):

The successful applicant must be physically capable of performing repetitive work

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment:
Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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📌 Chief Cashier Unrestricted (Full time) (British Columbia)
🏢 Accor Hotels
📍 British Columbia