Administrative Support Control TowerDate: 21 Jul 2026Location: Etobicoke, ON, CA, M9W 7C3It’s not a package. It’s a promise®.As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?The journey starts with you. The places we go, the elements we brave, the promises we deliver –it’s all possible because of our people.So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,we go therefor you.DescriptionThe Control Tower Administrative Support acts to ensure we are fulfilling all request and actions pertaining to Amazon, Customer Directs, CP rail ordering, carrier assets, and Healthcare recovery. The role is responsible for long‑ and short range planning, analyzing and resolving network issues, and assisting the overall network operations.ResponsibilitiesTrackingBluerock tracking on All Linehaul tripsTrip TrackingRail Container OrderingAmazon and Customer directPurolator and Vendor’s Empty Asset tracking and follow‑upH+ recoveryCommunicationPre‑alert destinations of potential delays or disruptionAlert Amazon and Customer direct delays to terminalAdvise terminals and customer on empty trailer asset and removal.DutiesBook and adjust Linehaul movements in SAP TM & FMCResponsible for monitoring the customer directs and empty assets in the networkCreates and supports incidents by case managementProvide updates on high priority shipmentsCoordinate the movements of internal/external assetsLiaison directly with carriers to secure requirements on time arrivalMediate and resolve any disputes between local operations and outside carriersFollows procedures, work instructions and other directions from the managerCoordinate with the Healthcare team, terminals,



and third parties to initiate healthcare recoveryEducationCollege degree in field such as transportation or logistics studies or relativeequivalent experience is preferredExperience5 years or more experience in a similar role in the transportation or logistics industry preferred4 years’ experience with data preparation, diagnostics, trending, and written/ verbal communication preferred4 years’ experience building strong working relationships with Operations team members at all levels acrossFlexibility to work wide-ranging shiftsQualificationsExemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadershipFamiliarity with PCL and/or Linehaul‑type operations an assetKnowledge of Linehaul routes and heavy equipment as assetKnowledge of aircraft/aviation an assetDetailed oriented and strong organizational skillsBilingualism - French/English an assetExcellent communication skills, both verbal and writtenProficient computer skills - Outlook, Word and Excel requiredKnowledge of ECHO and ability to Triage issues within ECHOStrong administrative and multi‑tasking skillsLanguage Requirement:Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.POSTING DETAILSLocation: 576 - NHOWorking Conditions: Office EnvironmentReports to:Manager Control Tower NationalPurolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, [email protected] .#J-18808-Ljbffr

📌 Administrative Support (Winnipeg)
🏢 AHS
📍 Winnipeg