Become a Guest Service Agent with UBC, providing outstanding service to students and conference guests. This position covers a 24/7 operation with varying shifts including days, evenings, and overnights.
The role involves delivering superior customer service at the Student Housing & Community Services Front Desk. You will assist with guest check-ins, process reservations, and provide essential information regarding housing and conference services. Shifts are on an as-needed basis with no guaranteed hours, demanding flexibility and a proactive approach.
Key Responsibilities:
• Assist students and guests with check-in services
• Process reservations via phone and email inquiries
• Sign out keys and issue parcels for guests
• Provide information regarding housing and meal plans
• Validate door cards and manage access for guest entries
Requirements:
• Grade 12 diploma completion required
• Over six months of proven customer service
• Shift work experience covering various times
• Experience with electronic lock software systems
• Ability to work independently and lift up to 15 lbs
Embrace this role to enhance your customer service skills in a dynamic workplace at UBC.
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📌 Guest Service Agent at UBC (Kelowna)
🏢 University of British Columbia
📍 Kelowna