Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to small and mid-sized organizations in Canada/US and Europe.

We currently have a role as a Windows Desktop Administrator with our large consulting client for a major banking services client in the downtown Montreal area. This role can either be a permanent role or a long term contract.

Role: Windows Desktop Administrator

Type: Contract 37.5 hrs/week

Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)

Contract: $80-$90/hr C2C (incorporated contractor)

RESPONSIBILITIES

Position Overview

We are seeking an experienced Windows Desktop Administrator to join our End-User Computing (EUC) team. This role is responsible for the administration, maintenance, security, and optimization of enterprise desktop environments, including physical workstations, Virtual Desktop Infrastructure (VDI), and Citrix-based desktop delivery platforms.

The successful candidate will provide hands-on technical expertise while driving automation, application packaging, endpoint management, and desktop modernization initiatives. You will collaborate with global infrastructure, networking, security, and application teams to deliver a secure, reliable, and high-performing end-user computing environment.

Key Responsibilities

Desktop Administration

- Deploy, configure, and maintain enterprise Windows 10/11 desktop environments across physical and virtual endpoints.
- Administer and support enterprise desktop infrastructure to ensure high availability, stability, and performance.
- Monitor desktop health and proactively identify and resolve issues before they impact end users.
- Maintain desktop standards, documentation, and operational procedures.

Citrix & Virtual Desktop Infrastructure (VDI)

- Administer and support Citrix Virtual Apps and Desktops (CVAD / DaaS) environments.
- Manage:
- Citrix Workspace
- StoreFront
- Session management
- Published applications
- Profile optimization
- Design, administer, and optimize VDI platforms, including:
- Citrix DaaS
- VMware Horizon
- Equivalent virtualization technologies
- Maintain and manage enterprise golden desktop images.
- Improve VDI performance, scalability, and user experience.

Endpoint Management & Deployment

- Deploy and manage desktop operating systems using:




- Microsoft Endpoint Configuration Manager (MECM/SCCM)
- Microsoft Intune
- Altiris
- Equivalent endpoint management platforms
- Manage desktop imaging and provisioning.
- Support operating system lifecycle management and desktop refresh initiatives.

Automation & Application Packaging

- Develop automation scripts using:
- PowerShell
- Python
- Equivalent scripting technologies
- Automate:
- Desktop provisioning
- Software deployment
- Patch management
- Administrative tasks
- Package and deploy enterprise applications using:
- MSIX
- App-V
- Flexera InstallShield
- Other enterprise packaging solutions

Active Directory & Group Policy

- Administer Active Directory objects related to desktop services, including:
- User accounts
- Computer objects
- Organizational Units (OUs)
- Security groups
- Manage Group Policy Objects (GPOs) to enforce:
- Desktop configurations
- Security baselines
- User environment settings

Security & Compliance

- Execute endpoint patch management and security updates.
- Implement endpoint hardening and vulnerability remediation.
- Support access control and endpoint security initiatives.
- Ensure compliance with corporate policies, regulatory standards, and security best practices.

Collaboration

- Partner with:
- Network Engineering
- Server Infrastructure
- Security
- Application Support
- Global Infrastructure teams
- Participate in the design and evolution of the organization's End-User Computing (EUC) strategy.
- Recommend improvements to desktop, Citrix, and VDI platforms.
- Contribute to documentation, operational standards, and knowledge sharing.
- Support hardware, software licensing, and infrastructure planning activities.

Required Qualifications

- Bachelor's or Master's Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).
- 7–10+ years of enterprise Windows desktop administration experience.
- Experience supporting enterprise desktop environments within large, global organizations.




- Experience working in highly regulated industries is preferred.

Mandatory Technical Skills

Windows Administration

- Windows 10
- Windows 11
- Desktop deployment
- Desktop configuration
- Desktop troubleshooting

Citrix

- Citrix Virtual Apps & Desktops (CVAD)
- Citrix DaaS
- Citrix Workspace
- StoreFront
- NetScaler / Citrix ADC
- Citrix Profile Management

Virtual Desktop Infrastructure (VDI)

- Citrix VDI
- VMware Horizon
- Virtual Desktop Administration
- Golden Image Management
- Performance Tuning

Endpoint Management

- Microsoft Endpoint Configuration Manager (MECM / SCCM)
- Microsoft Intune
- Altiris
- Endpoint deployment
- Software distribution

Application Packaging

- MSIX
- App-V
- Flexera InstallShield
- Software packaging
- Application deployment

Automation

- PowerShell
- Python
- Desktop automation
- Scripting

Active Directory

- Active Directory
- Group Policy (GPO)
- Organizational Units (OU)
- User & Computer Administration
- Security Groups

User Profile Management

- FSLogix
- Citrix Profile Management
- Profile Containers

Networking

- DNS
- DHCP
- TCP/IP
- Desktop connectivity troubleshooting

Security

- Endpoint Hardening
- Patch Management
- Vulnerability Remediation
- Access Controls
- Desktop Security

Migration Experience

- Windows OS migrations
- Windows 10 → Windows 11 migrations
- VDI image upgrades
- Desktop refresh projects

Preferred Qualifications

- Experience supporting enterprise Citrix environments.
- Experience implementing desktop automation initiatives.
- Experience with enterprise endpoint management platforms.
- Experience supporting large-scale desktop transformation projects.
- Experience working within financial services or investment banking environments.

Other Requirements

- Experience delivering IT services within global, multicultural organizations.
- Robust communication, analytical, and problem-solving skills.
- Excellent organizational and documentation abilities.
- Familiarity with ITIL processes, including:
- Incident Management
- Change Management
- Problem Management
- Knowledge of banking and investment banking environments is highly desirable.

Nice-to-Have Skills

- Microsoft Entra ID (Azure AD)
- Microsoft Defender for Endpoint
- VMware Horizon
- Windows Autopilot
- Microsoft Endpoint Manager
- Azure Virtual Desktop (AVD)
- Microsoft 365
- Desktop analytics and monitoring tools

📌 Windows Desktop Administrator (Ottawa)
🏢 Tech Talent International
📍 Ottawa