Elevate your career at Prospera Credit Union as a Member Service Specialist in Coquitlam, BC. Focus on customer relationship building, uncovering needs, and enhancing member experiences.
As a Member Service Specialist, you'll play a vital role in establishing rapport with customers, addressing their inquiries, and fulfilling their banking needs. This position requires strong relationship-building skills, proactive sales techniques, and a collaborative approach with team members. You'll also participate in community initiatives and sales meetings while maintaining accurate records of your interactions.
Key Responsibilities:
• Greet customers and establish rapport for service inquiries • Proactively uncover needs and demonstrate value propositions • Refer customers to team members for seamless service • Handle personal banking needs and open new accounts • Provide back-up support to ensure exceptional member experience
Requirements: • Previous banking or advisory sales experience preferred • Strong communication and negotiation skills • Passion for learning and team collaboration • Proficient in computer systems and processes • Commitment to community initiatives
Develop your financial services career by focusing on customer relationships and contributing to a supportive work workplace at Prospera. #J-18808-Ljbffr
📌 Customer Service Specialist at Prospera (Winnipeg)
🏢 Prospera
📍 Winnipeg
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