At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/ What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About The Team





You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a rapid-paced, dynamic environment. Job Title:

Operations Specialist Location:

Toronto, Canada Pay Range:

Starting from CAD $50,000 annually + Annual Bonus Employment Type:

Full-Time What You’ll Do:

I. Warehouse & Fulfillment Execution

Serve as the primary liaison with

third-party / co-managed warehouses , overseeing daily inbound, outbound, transfer, and return operations. Coordinate shipments based on sales forecasts and order plans, ensuring orders are fulfilled

on time, in full, and in compliance with requirements . Track and resolve order exceptions (short shipments, mis-shipments, missed shipments, delays), driving timely resolution and full closure with warehouse partners. II. Inventory & Data Management

Monitor warehouse inventory data to ensure

system inventory aligns with physical inventory . Conduct regular inventory reconciliations (system vs. physical / system vs. system), follow up on discrepancies, and drive necessary adjustments. Proactively identify and flag inventory risks, including

stockouts, excess inventory, and aging/near-expiry stock . III. Exception & Issue Management





Manage and resolve warehouse-related exceptions such as

loss, damage, mis-shipments, and delivery delays . Support claims, replacements, reshipments, and corrective action processes as needed. Perform root-cause analysis and work with warehouse partners to improve operational processes and prevent recurrence. IV. Coordination & Communication

Act as the

single point of contact

between the company and warehouse partners. Collaborate closely with sales, customer service, procurement, and other internal teams to ensure end-to-end fulfillment efficiency. Ensure warehouse operations comply with SOPs and proactively recommend process improvements when gaps are identified. V. Process & Optimization

Participate in the development and continuous improvement of

inbound, outbound, and returns SOPs . Prepare and maintain basic operations reports (inbound/outbound volume, inventory turnover, exception rates, etc.). Assist in evaluating warehouse partner performance, including

service levels, timeliness, and error rates . About You:

Bachelor's degree in Supply Chain, Logistics, Business, or related field 1+ years of progressive experience in 3PL or warehouse operations At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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📌 Warehouse Specialist (Winnipeg)
🏢 JD.com
📍 Winnipeg