As a Stage Experience Manager, Stores, you will be responsible for managing all aspects of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports areas such as client service, sales floor standards and team leadership as well as all service‑related areas such as the Beauty, Skin and Fragrance Studio and all beauty classes within the store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.ResponsibilitiesDevelop your team and manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Studio Coordinators are adequately trained to effectively manage the Studio and drive services day‑to‑day.Embrace innovation by ensuring beauty advisors are trained and leveraging our technology innovations within services while assisting clients to provide an elevated in‑store experience.Manage the services online reservation system, publishing beauty advisors’ availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while maintaining an efficient client check‑in process.Execute training for beauty advisors for all new hires and existing team members. Facilitate orientation and our selling model training sessions whenever possible.Support the Operations team by ensuring all merchandising concepts and sales floor visuals meet company standards. Keep the sales floor neat, clean and organized at all times.
Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.Manage vendor relationships by ensuring beauty advisors properly engage with all store brands visiting the store and that brand representatives train and coach staff effectively. Provide feedback on brand training effectiveness when possible.Skills and QualificationsTwo to four years’ experience in a similar role at a similar volume store or equivalent internal experience.Excellent verbal/written communication skills and the ability to influence business partners at all levels in a transparent and concise manner.Proven ability to create teams by attracting and identifying talented store leaders who can train and develop staff to drive sales and deliver outstanding client service.Physical RequirementsWork in a fragrance‑filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.The compensation ranges between CAD$54,800.00 and CAD$68,500.00. In addition, you may be eligible for performance‑based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual and any additional non‑discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.#J-18808-Ljbffr
📌 Stage Experience Manager, Stores - C$54,800 - C$68,500 A Year (Winnipeg)
🏢 Sephora Canada
📍 Winnipeg
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