Enhance your career in biotechnology with BTNX Inc. as a Technical Sales Associate in Pickering, Ontario. Dive into client engagement while leveraging your scientific knowledge to support diagnostics.
As a critical member of BTNX's commercial operations team, you will integrate technical expertise with exceptional customer service. This role requires you to effectively communicate assay performance data and engage with customers, making it an excellent entry point into the biotechnology business. Collaborate closely with various internal teams to ensure optimal client satisfaction and improve product offerings.
Key Responsibilities:
• Act as a liaison between clients and internal teams • Process and fulfill customer orders accurately • Manage accounts and resolve client issues proactively • Communicate technical details with confidence • Document communications and maintain CRM records
Requirements: • Bachelor's degree in life sciences or related • 0-2 years of customer service experience preferred • Robust communication and problem-solving skills • Detail-oriented with excellent organization • Proficient in MS Outlook
Leverage your technical knowledge and customer service skills to make an impact at BTNX. #J-18808-Ljbffr