Elevate your career with Tata Consultancy Services as a Technical Application Support Manager. This role emphasizes application support and production management in Banking and Financial Services.
As a Technical Application Support Manager at TCS, you will lead service delivery and technical people management while applying robust ITIL processes. Your expertise in incident management and regulatory compliance will be essential to support critical Banking and Capital Markets applications. Solid stakeholder management and communication skills are vital for this position.
Key Responsibilities:
• Manage application support for mission-critical systems
• Implement and oversee ITIL processes effectively




• Conduct Root Cause Analysis for production incidents
• Collaborate with stakeholders on incidents and changes
• Ensure compliance with regulatory and audit requirements
Requirements:
• Experience in Banking, Financial Services, or Insurance
• Proven leadership in service delivery management
• Strong knowledge of ITIL Incident and Change processes
• Technical skills in production management tools
• Excellent communication and management skills
Drive innovation and excellence in application support at TCS!
#J-18808-Ljbffr

📌 TCS Technical Application Support Manager (Toronto)
🏢 TATA Consultancy Services
📍 Toronto