Senior Service Advisor – Automotive & Powersports

The Serpa Automotive Group – Automotive & Powersports Division. Serpa Motor Sports Powersports & Marine. Aurora.

We are looking for a knowledgeable and customer-focused Senior Service Advisor to join our team. Representing top OEM brands including Yamaha and Suzuki , as well as our full line of automotive services, you will be the key link between our customers and our service department.

Responsibilities

- Greet clients and clearly explain recommended maintenance and repairs.
- Prepare accurate repair orders, estimates, and work schedules.
- Communicate effectively between customers, technicians, and the service team.
- Ensure all work is completed to OEM standards (Yamaha, Suzuki, and leading automotive brands).
- Handle warranty claims and ensure compliance with OEM guidelines.
- Build lasting customer relationships and contribute to department growth.

Qualifications





- Minimum 3+ years of automotive service advising experience (powersports experience a strong asset).
- Familiarity with PBS dealership management software.
- Excellent communication and organizational skills.
- Strong technical understanding of both automotive and powersports service.
- Proven ability to deliver outstanding customer service and build trust.
- Professional, team-oriented attitude with leadership qualities.

What We Offer

- Competitive compensation with bonus opportunities.
- Benefits package and employee perks.
- Chance to work with a diverse mix of automotive and powersports brands.
- Career growth within a respected and expanding dealer group.

If you are passionate about customer service, thrive in a fast-paced environment, and have a strong background in automotive service , we’d love to have you on our team!

Apply now by sending your resume to .

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📌 Senior Service Advisor (Aurora)
🏢 Serpa Automotive Group
📍 Aurora