Job Summary

Sales Manager – Sales & Conference for Fairmont Empress, Victoria, BC.

Advantages

- Employee benefit card offering discounted rates in Accor worldwide
- Discounted food & beverage offerings at Vancouver sister properties
- Opportunities to develop talent and grow within the property and across the organization
- Complimentary meals through the colleague dining program (taxes apply)
- Complimentary dry cleaning of business attire
- Access to comprehensive benefits and wellness programs (extended healthcare, RMT, dental, vision, counseling, wellness sessions, financial and family planning through LifeWorks)
- Company-matched Defined Contribution Pension Plan (DCPP)
- Coaching and Leadership Mentoring Programs
- Competitive annual salary starting at $70,000, with final compensation based on skills, experience, and role alignment

Responsibilities

- Accountable for prospecting and booking group business in all segments within a defined territory
- Exceed personal sales goals monthly, quarterly, and annually
- Collect market and competitive intelligence to maximize group sales opportunities
- Develop monthly sales strategy and action plans
- Build relationships with all relevant stakeholders: Accor Global Sales Office(s), Victoria Conference Centre, Tourism Victoria, DMCs, attractions, and off‑site venues




- Partner with regional and national sister hotels to optimize Fairmont exposure and build incremental business
- Budget for, plan, and organize site inspections, FAMS, sales trips, and industry trade shows
- Utilize Opera Sales System to track, solicit, book, and follow up on accounts
- Quote and negotiate rates within established parameters
- Coordinate and follow up with convention services, catering, and other hotel departments to ensure delivery of promised services
- Supervise the training and development of a Sales Coordinator
- Support the group sales team and handle special projects as assigned
- Participate in active training and development
- Support the goals, objectives and philosophies of Fairmont Empress

Qualifications

- Minimum of 5 years hotel Sales Manager experience, ideally in the BC Corporate and Association market
- Proven ability to build relationships and generate new business through prospecting, networking, site inspections, and sales calls
- Excellent verbal and written communication skills with strong attention to detail
- Bachelor’s degree and/or Hotel Management Degree an asset
- Computer literacy (Opera, Microsoft Office)
- Financial aptitude an asset
- Excellent time management skills
- Bilingual (French/English) an asset

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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📌 Sales Manager-Western Canada and Western US Corporate & BC Associations Full-time (Victoria)
🏢 Fairmont Hotels and Resorts
📍 Victoria