Elevate your career with Assured Automotive as a Customer Service Administrator. This role focuses on exceptional client interactions, rental vehicle management, and administrative tasks in a supportive workplace.
Assured Automotive is searching for a Customer Service Administrator with at least one year of experience in a similar role. You will maintain customer relationships, manage rental and towing requests, and reconcile repair orders. A high school diploma and proficiency in Google platforms and Microsoft Office are essential for this role.
Key Responsibilities: • Ensure consistent execution of WOW (Wow Operating Way) plan • Greet customers energetically in person and on the phone • Manage reservations for rental vehicles and towing • Communicate updates with customers and insurance claims personnel • Reconcile Repair Orders before closing
Requirements: • High school diploma or equivalent • Minimum 1 year of customer service experience • Proficient in Google platform and Microsoft Office • Strong attention to detail and multitasking abilities • Valid driver’s license required
Contribute to operational excellence and a positive customer experience with Assured Automotive. #J-18808-Ljbffr