Lead health support at GreenShield as a Supervisor in the OnePoint Patient Care Team. Oversee training, manage scheduling, and enhance service for patients and healthcare professionals.
As a Supervisor at GreenShield, you will empower a dedicated team focused on delivering seamless patient experiences. Your key responsibilities include managing incoming patient referrals and providing comprehensive support to enhance therapy access. Utilize your expertise and people-management skills to ensure the team operates efficiently while maintaining high standards of service and healthcare compliance.
Key Responsibilities:
• Manage hiring and training for high-performing PSP staff • Streamline team activities and monitor daily performance • Implement protocols for service excellence and compliance • Communicate effectively with internal and external stakeholders • Resolve client escalations and ensure continuity of care
Requirements: • Minimum 3 years in healthcare, 2 years in a PSP role • Understanding of PSP operations and financial support • Experience with specialty pharmacy systems and processes • Relationship management skills with stakeholders • Robust problem-solving and analytical capabilities
Elevate patient care by fostering collaboration, enhancing service delivery, and ensuring compliance as a Supervisor at GreenShield. #J-18808-Ljbffr
📌 One Point Patient Care Supervisor (Winnipeg)
🏢 Green Shield Canada (GSC)
📍 Winnipeg
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