Lead operational success at Arc'teryx as a Care & Repair Operational Specialist. Monitor performance, enhance process efficiency, and ensure exceptional guest service from North Vancouver.
You will play an essential role in ensuring our After-Sales program meets high-quality guest standards. In this position, you will oversee daily operational performance and collaborate with teams to identify and resolve service barriers. Your expertise in analyzing data will facilitate continuous improvement across Care & Repair operations, ensuring a seamless guest journey.
Key Responsibilities:
• Oversee daily operations and quality compliance in Care & Repair.
• Collaborate on improvement initiatives with service partners.
• Analyze operational data to identify key trends and efficiencies.




• Propose enhancements for better operational decision-making.
• Drive performance reviews to elevate guest experience.
Requirements:
• 3+ years in cross-departmental roles with a focus on operations.
• Experience with vendor management and multi-partner environments.
• Solid analytical skills for data interpretation.
• Proficiency in Excel and operational reporting tools.
• Ability to navigate complex systems and resolve issues.
Join Arc'teryx and make a meaningful difference in the sustainability and guest experience through our Care & Repair initiatives.
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📌 Arc'teryx Care & Repair Operational Specialist (North Vancouver)
🏢 Arc'teryx Equipment
📍 North Vancouver