Localisation et RémunérationLieu de travail : Terrace, Colombie-Britannique, Canada. Horaires : 37,5 heures/semaine. Salaire de base : 45700 à 61000CAD par an.Description du posteAu sein de TD Canada Trust, vous serez le premier point de contact pour les clients, leur offrant des conseils personnalisés et les guidant vers les solutions appropriées tout en assurant une expérience client positive.ResponsabilitésEngage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banking solutionsUnderstand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential mattersBuild customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online bankingSupport the frontline staff with scheduled cash and non‑cash transactions; resolve critical issuesand report non‑standard matters to managementRecommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellenceParticipate in the timely and accurate completion of business processes and proceduresEnsure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and EthicsHelp build a positive and equitable work environment by promoting team effectiveness,



participating in personal performance development and sharing industry knowledge to achieve common objectivesQualificationsHigh School diploma and/or 1+ years of relevant experienceInvestment Funds Canada (IFC) or equivalent – within 90 days of start datePost‑secondary or undergraduate degree (in related field) preferredProficiency in using MS Office (Word, Excel, and Outlook), branch software and internetKnowledge of banking solutions and processes to advise customersA self‑starter who works independently in a dynamic work environment through solid administration, organizational, planning and time‑management skillsA dynamic, diligent, and effective influencer with a can‑do attitude to exercise initiative and handle several tasks and changing prioritiesA strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective mannerEngagement envers l’égalité des chancesTD s’engage à fournir un environnement de travail inclusif. Toutes les candidatures sont examinées sans distinction basée sur la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge ou tout autre critère protégé par la loi.#J-18808-Ljbffr

📌 Assoc., Services Bancaires Personnels - C$45,700 - C$61,000 A Year (Winnipeg)
🏢 TD CANADA TRUST
📍 Winnipeg