Elevate your technical career with TD as a Senior Application Support Analyst in Toronto, Ontario. Focus on Salesforce Marketing Cloud support, delivering stability and efficiency in a fast-paced environment.

This hands-on role emphasizes L3 application and production support. You’ll manage incidents, troubleshoot issues, and maintain operational documentation across enterprise Salesforce platforms. Your expertise makes you a key player in a high-volume, SLA-driven business environment that requires quick problem-solving and independent work.

Key Responsibilities:



• Monitor and resolve production application issues proactively • Own incidents through resolution and effective communication • Use ITSM tools like Jira and ServiceNow for tracking • Provide support for Salesforce Marketing Cloud capabilities • Perform root cause analysis for recurring incidents

Requirements: • 5-7 years of relevant support experience • Hands-on with Salesforce Marketing Cloud or similar platforms • Familiar with ITSM and monitoring tools • Strong troubleshooting and stakeholder communication skills • Ability to work independently under pressure

Enhance your Salesforce support skills while contributing to TD’s mission in a cooperative setting. #J-18808-Ljbffr

📌 Senior Application Support Analyst at TD (Winnipeg)
🏢 TD
📍 Winnipeg