Head of Technology & Information Security ISB Global Services Location:

Guelph, ON (In Person) Reports To:

Chief Commercial Officer Position Overview ISB Global Services is seeking a

Head, Technology & Information Security

to lead the strategic direction, security posture, and operational excellence of our technology environment. This role serves as ISB’s

senior technical executive , accountable for the performance, security, and scalability of our enterprise platforms while driving the evolution of our software development capabilities. The successful candidate will balance

hands‑on technical leadership with strategic oversight , ensuring our Microsoft-based ecosystem, internal platforms (including oneBADGE), and client‑facing integrations remain secure, reliable, and positioned for growth. This is a highly visible role that combines

infrastructure leadership, cybersecurity governance, and software engineering oversight , while also representing ISB in client and partner discussions related to technology, security, and platform capabilities. Key Responsibilities

Technology, Platforms & Software Development

Own the

end-to-end health, performance, and scalability

of ISB’s technology ecosystem, including infrastructure and internal platforms. Lead and evolve ISB’s

Microsoft-first environment

(Azure, Microsoft 365, Entra ID, Intune, Power Platform, Business Central). Provide executive oversight of

software development and architecture , including internal platforms and client‑facing integrations (APIs, automation workflows). Drive the transition to

modern, cloud-native, API-first architectures

supporting scalable platform delivery. Establish and lead

DevOps practices , CI/CD pipelines, and release management processes. Identify and implement

automation opportunities

to improve operational efficiency and reduce manual processes. Ensure high availability through

resilient architecture, monitoring, backup, and disaster recovery strategies

. Oversee vendor relationships, technology investments, and

IT budget management

.



Own and execute ISB’s

enterprise cybersecurity strategy

across infrastructure, applications, and data. Lead security operations including

identity and access management, endpoint protection, threat detection, and incident response

. Ensure

security‑by‑design principles

are embedded across infrastructure and software development lifecycles. Maintain and advance ISB’s

ISO 27001 and ISO 27701 certifications , including audit readiness and continuous improvement. Lead

risk assessments

across systems, integrations, and third‑party vendors. Establish and enforce

security policies, standards, and governance frameworks

. Drive organization‑wide

security awareness and compliance culture

. Ensure compliance with

privacy regulations (including PIPEDA) and client‑specific security requirements

. Serve as ISB’s

technical authority

in client and partner conversations related to platform capability, integrations, and security posture. Support commercial efforts by articulating

technical value propositions, architecture, and security differentiation

. Represent ISB in

security reviews, audits, and RFP processes

. Partner with executive leadership to align

technology strategy with product roadmap and client demand

. Build, lead, and mentor a

high‑performing technology team

across infrastructure, security, and development functions. Candidate Profile

The ideal candidate is a

hybrid technology leader

—equally comfortable in

architecture discussions, security governance, and software strategy , with the credibility to lead both internal teams and external client engagements. Experience & Expertise





10+ years of progressive leadership in

IT, software development, and cybersecurity Proven experience leading

Microsoft-based enterprise environments (Azure-centric) Strong background in

software development oversight, API architecture, and platform scalability Deep knowledge of

cybersecurity frameworks, ISO 27001/27701, and privacy compliance Experience with

cloud infrastructure, DevOps, and automation technologies Demonstrated ability to lead

both infrastructure and engineering teams Leadership & Attributes

Strategic and hands‑on

—able to operate at both executive and technical levels Strong communicator, capable of translating complex technical concepts into

business value Client‑focused, with experience supporting

enterprise customers, regulators, or regulated industries Proven ability to lead

technology transformation and modernization initiatives Highly accountable, with a solid focus on

security, reliability, and performance Why This Role Matters

This role is central to ISB’s continued growth, ensuring our platforms remain

secure, scalable, and trusted

by clients across regulated industries. The successful candidate will directly influence the evolution of

oneBADGE and ISB’s broader platform strategy , helping position the organization as a leader in

secure, compliant digital credentialing and screening solutions . What We Offer

Opportunity to shape the

technology vision of a fast‑growing, industry‑leading platform Direct exposure to executive leadership and

strategic decision‑making A collaborative environment focused on

innovation, security, and client success Competitive compensation aligned with executive‑level experience Location

Job Type

Full Time Permanent Existing Vacancy Pay

$125,000 – $175,000 annually At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage.

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📌 Head of Technology and IT Security (Courtice)
🏢 ISB Global Services
📍 Courtice