Join Airbus Helicopters Canada as a full-time Customer Support Representative based in Fort Erie, Ontario. This temporary role focuses on after sales services including repair orders and warranty claims.

In this customer-facing position, you will liaise directly with customers, ensuring their requirements for repairs, rentals, and services are met. You will manage a predetermined set of accounts while preparing reports on performance. The role demands timely communication with clients to track sales orders, monitor shipments, and fulfill warranty needs effectively.

Key Responsibilities:



• Serve as the single point of contact for customer satisfaction • Generate quotations and manage repair order documentation • Process sales orders through SAP efficiently • Track customer requests and service inquiries • Communicate status updates to customers regularly

Requirements: • University degree or college diploma in Business Administration • Experience in customer support or account management • Knowledge of ERP/MRP systems, especially SAP • Solid problem-solving and organizational skills • Ability to manage multiple tasks and priorities

This role encompasses extensive customer interaction and offers growth potential within Airbus Helicopters Canada. #J-18808-Ljbffr

📌 Customer Support Representative at Airbus (Winnipeg)
🏢 Airbus
📍 Winnipeg