Join a energetic team as a Bilingual Technical Support Specialist for a hybrid role, providing crucial assistance to users and resolving complex computer issues. Work three days a week in-person while having the flexibility to assist clients remotely.

In this 6-month contract position, candidates fluent in English and French will leverage their 2-3 years of customer service experience. Your role as a helpdesk specialist involves managing inquiries and troubleshooting concerns through phone calls and remote support, with opportunities for extension based on performance.

Key Responsibilities: • Answer user inquiries on hardware and software issues • Troubleshoot customer concerns via inbound calls • Maintain accurate records of communication transactions • Conduct diagnostics to resolve technical problems • Read manuals and consult users for assistance

Requirements: • Fluency in English and French • 2-3 years in customer service roles • Experience with browser troubleshooting • Knowledge of relevant software and systems • Ability to work independently and manage time

Bring your bilingual skills and technical support expertise to enhance user experiences in this exciting role. #J-18808-Ljbffr

📌 Bilingual Technical Support Specialist (Winnipeg)
🏢 Nexus Systems Group
📍 Winnipeg