Staff - UnionJob CategoryBCGEU Okanagan Support StaffJob ProfileBCGEU OK Salaried - Support Services Assistant IJob TitleResidence Administration AssistantDepartmentUBCO | Accommodation | Housing and Conferences | Residence AdministrationCompensation Range$4, $5,024.00 CAD MonthlyPosting End DateFebruary 22, 2026Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateSeptember 18, 2026Job DescriptionAt UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. JOB SUMMARYThe Residence Administration Assistant is responsible for the student housing contract offer and assignment process, and maintaining student financial accounts for housing and meal plan. This position acts as a resource to students, parents, sponsorship agencies and UBC staff,
while providing project support for Student Housing and Community Services (SHCS).ORGANIZATIONAL STATUSThis position reports to the Residence Administration Manager, SHCS. Interacts daily with operational areas of SHCS and maintains essential relationships with campus partners and outside sponsorship agencies.WORK PERFORMEDMajor Responsibilities:1. Coordinates Student Housing contract offer and assignment process by:Preparing online Student Housing contract offers and assignments based on priority of student group, ensuring building capacities reach full potential year round.Preparing room assignments and transfers based on student preferences and roommate requests. Processing contract cancellations. Reviewing cancellations, administering cancellation fees, and processing refunds, in a timely manner to optimize revenue.Reviewing applicant eligibility for prospective applicants and current residents and takes appropriate action for those who do not meet guidelines.Identifies and resolves moderately complex problems related to issues of assignment.2. Maintains student housing and meal plan financial accounts by:Ensuring student housing and meal plan accounts are kept up to date by academic session, following up on