Become a vital link between customers and AMMEGA Canada as a Customer Solutions Specialist. Leverage your experience in technical product support and account management in a full-time role.You will serve as the primary point of contact for customer accounts, managing inquiries, orders, and complaints. This position requires solid analytical skills and a hands-on approach to order processing and technical support. Build enduring customer relationships, drive satisfaction, and support various internal teams to enhance operational efficiency.Key Responsibilities:- Manage customer inquiries and account communications- Prepare quotations and process customer orders- Handle warranty claims and return investigations- Support customers with technical product inquiries- Maintain accurate records in Salesforce CRMRequirements:- Post-secondary education in a related field- Minimum 3 years in customer service or account management- Familiarity with Salesforce and ERP systems- Strong organizational and communication skills- Authorization to work in CanadaEnhance customer satisfaction through effective account management and technical support at AMMEGA Canada.#J-18808-Ljbffr