Elevate your career as a Technical Application Support Engineer in Markham Central, Canada, focusing on resolving business-critical application issues and enhancing user experience. This hybrid role combines technical troubleshooting with client interaction. As an Application Support Engineer, you'll engage in analyzing and fixing application issues reported by clients.
Core duties include managing API integrations, maintaining thorough documentation, and collaborating with software vendors to ensure productive resolutions. This position requires a passion for technology and a robust commitment to delivering client satisfaction. Key Responsibilities:
Provide end-to-end support for critical applications
Resolve client application issues through effective communication
Execute SQL queries to retrieve and troubleshoot data
Conduct API testing to verify data exchange pathways
Maintain incident logs and detailed support documentation Requirements:
Robust knowledge of SQL for effective troubleshooting
Experience with REST/SOAP APIs and relevant tools
Familiarity with applications such as Yardi and Procore
Bachelor’s degree in computer science or IT
2+ years experience in application support or similar roles Drive positive outcomes for clients by leveraging your technical skills and ensuring smooth software operation.
📌 Technical Application Support Engineer Role Markham
🏢 Assetsoft
📍 Markham
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