Become the welcoming face of Fairmont Hotel Vancouver as a Guest Agent. Provide personalized service, ensuring unforgettable experiences for every guest who checks in or out.

As a member of our Front Office team, you will deliver warm, attentive service, making every guest feel valued throughout their stay. Key responsibilities include managing reservations, assisting with check-in and check-out procedures, and addressing guest inquiries promptly. You will also promote hotel amenities while ensuring safety and accuracy in guest records.

Key Responsibilities:



• Deliver qualified and friendly guest service at all times • Complete check-in and check-out processes accurately • Manage guest reservations and inquiries efficiently • Support service recovery efforts to enhance guest satisfaction • Collaborate with Housekeeping for seamless operations

Requirements: • Previous customer service experience in hospitality required • Familiarity with Property Management Systems preferred • Strong communication skills in English • Detail-oriented and highly organized in tasks • Flexibility to work various shifts as needed

Bring your passion for exceptional service to the Front Desk and make lasting memories for guests at Fairmont Hotel Vancouver. #J-18808-Ljbffr

📌 Guest Agent at Fairmont Hotel Vancouver (Winnipeg)
🏢 AccorHotel
📍 Winnipeg