Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job ID:

Job Title: CRMSoftware Developer - Senior

Location: Toronto, ON (Onsite)

Duration: 135 Business Days with possible extension

Client: Public Sector

Pay Rate: CAD $95 per hour

Role Overview

Looking for an experienced Microsoft Dynamics 365 CRM developer to design, develop, config, enhance and implement solutions that use Dynamics 365 CRM , Sharepoint online and Integrated with GIS , and PowerBI .

Must Have:

- 6+ years of hands-on experience with specific CRM -Microsoft Dynamics 365 Case/customer Management design, develop, configuration, customization and implementation.

Nice to Have:

- 5+ years of experience with Microsoft Power Apps/Power Page, and integration with Dynamics
- 5+ years of experience with Microsoft SharePoint, and integrate with Dynamics

Role and responsibilities.

Required to translate requirements into working, tested CRM applications in Agile delivery Methodology.

This includes:

- Developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Design, develop, coding, configuration, and integration.
- Unit Testing and quality assurance.
- Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
- Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
- Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
- Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
- Ongoing Support: lead post-live support, analysis and resolution of issues or questions;




- Obtain acceptance and approval by the Cluster and the project team for all assigned deliverables.
- Work closely with project team (e.g. business analysts, tech lead, QA, business) during the development lifecycle to document, verify and confirm requirements, design solution, defect analysis and so on;
- Obtain Client or Cluster tech lead approval for solution design, and all code drop/code release changes for assigned components;
- Provide a defect free code drop/code release according to the Cluster’s development standards for the assigned application components;
- Problem solving to identity root causes and identify options/solutions to fulfill/implement complex data/system or application & integration requirements
- Support application deployments, prepare code drop/code release deployment packages and integrate with DevOps pipelines, and co-ordinate code deployment into various environments (i.e. test, staging, and production) ; This includes, but not limit to answering questions from client staff, and providing direction proactively to avoid implementation issues
- Actively participate in all meetings, workshops, report status, and provide accurate estimates, solution options analysis & assessment, PoCs
- Performance turning, defect/issue investigation, troubleshoots technical problems, and resolution, root cause analysis, impact assessment and options analysis; make recommendations to fix the problem, code and test the solution; technical assistance and collaborate with project team in all phases of the systems development lifecycle, as well as implementation, conversion and migrations
- Other tasks as required by client to contribute to the success delivery of the project
- Complete work and achieve milestones within the assigned deadlines

Comply with the Ontario Government I⁢ Directive, standards, operational policy, security procedures and practices, and other applicable Guidelines, Standards and Procedures

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📌 Software Developer - CRM (Toronto)
🏢 Russell Tobin
📍 Toronto