Elevate your career as a Senior Production Support Analyst with Citi in their Securities Services division. This role focuses on client-facing data platforms and includes hybrid work flexibility. As a key member of the Data & Client Platforms team, you'll engage in operations, client service delivery, and technology transformation.

With a robust emphasis on increasing automation and monitoring, this position offers a chance to contribute to major modernization initiatives including cloud data lakes and platform migrations, all while managing incident resolutions and operational efficiencies. Key Responsibilities:
Deliver L2 production support across DCP applications
Coordinate platform checks and stakeholder communication
Manage client-impacting incidents with timely updates
Identify patterns for problem management and resolution
Enhance automation and observability across platforms Requirements:
5+ years in application support or platform operations
Proficient with ITRS Geneos monitoring
SQL expertise for data investigation
Familiarity with ITIL practices in operations
Scripting experience in Shell or Python Join Citi to leverage your application support skills while advancing operational excellence!

📌 Senior Production Support Analyst At Citi Mississauga
🏢 Citigroup
📍 Mississauga