Join Scotiabank as a Senior Customer Experience Associate in Kingston, Ontario, where you’ll lead customer interactions and support their financial journey. Provide exceptional service while fostering client relationships and identifying sales prospects. In this role, you will be the face of Scotiabank, ensuring customers receive personalized assistance in a welcoming environment.

Your ability to triage requests and introduce clients to digital banking tools will enhance their experience. Additionally, you will contribute to branch goals by fulfilling simple sales and addressing customer needs effectively. Key Responsibilities:
Act as a lobby leader to assist customers promptly
Identify and fulfill simple sales opportunities
Share knowledge of mobile banking and digital tools
Build strong relationships through exceptional service
Assist in explaining complex concepts clearly Requirements:
Experience in easy sales and financial advice
Proficient in promoting digital banking options
Previous banking experience is advantageous
Willing to work a flexible schedule
Solid technical skills for customer support Leverage your customer service expertise in a rewarding environment at Scotiabank.

📌 Senior Customer Experience Role At Scotiabank Kingston
🏢 Scotiabank
📍 Kingston