Manulife Retirement Contact Center in Halifax, Nova Scotia, is seeking a dynamic Manager to lead a team of Customer Service Professionals. You will coach, guide, and empower CSPs in a quick-paced inbound workplace to achieve exceptional customer experience and robust operational results.
In this hybrid role, you will champion inclusion, manage coaching, scheduling, and real-time queue monitoring, and partner with Risk and other departments.
📌 Retirement Contact Center Manager: Lead & Elevate Cs Team Halifax Regional Municipality
🏢 Société Financière Manuvie
📍 Halifax Regional Municipality
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