Overview

We are seeking a dedicated and organized Office & Customer Service Coordinator to join our team. This role is essential in providing exceptional administrative support, ensuring smooth office operations, and delivering outstanding customer service. The ideal candidate will possess robust computer skills, experience with office management, and a qualified demeanor to handle various clerical and customer-facing responsibilities efficiently.

Responsibilities
Manage front desk operations, including greeting visitors and answering multi-line phone systems with professionalism and courtesy
Handle data entry tasks accurately using Microsoft Office, QuickBooks, and field management software
Maintain organized filing systems both electronically and physically to ensure easy retrieval of documents
Assist with bookkeeping duties such as invoicing, billing, and record keeping
Provide excellent customer support by addressing inquiries via phone, email, or in person
Schedule appointments and coordinate jobs and tasks to optimize office workflow

Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and field management software




Experience with QuickBooks software is preferred
Solid clerical experience with data entry, and document management
Excellent customer service skills with professional etiquette and communication abilities both over the phone and in person
Knowledge of basic office procedures is a plus, industry specific experience would be considered an asset
Experience in scheduling and coordinating technicians to jobs and tasks would also be considered an asset
Strong organizational skills with attention to detail and accuracy in all forms in communication
Ability to multitask effectively in a quick-paced environment while maintaining professionalism
Demonstrated ability to handle administrative responsibilities with minimal supervision
Previous office experience combined with excellent organizational skills will be valued

Pay: $20.00-$28.00 per hour

Benefits
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care

Work Location: In person

📌 Office & Customer Service Coordinator Saskatoon (Canada)
🏢 Du0026M Fire Safety Systems
📍 Canada