Elevate your career at Clio as a Customer Support Specialist in Toronto. This full time role offers diverse support tasks, focusing on exceptional experiences for legal professionals and their clients. In this full-time role, you’ll develop expertise in Clio’s products while providing exceptional support to legal specialists. Ideal candidates are keen problem solvers from various backgrounds, including recent grads and career changers.

Your responsibilities will include handling support requests while nurturing relationships with clients for effective solutions. Key Responsibilities:
Manage inbound support via phone, chat, and email
Diagnose and resolve product issues effectively
Provide coaching to customers for optimal product use
Identify upsell opportunities for additional services
Capture valuable customer feedback for product teams Requirements:
Bachelor’s degree or in final semester by May 2026
Robust analytical and communication skills
Curiosity in law, tech, and AI
Team-oriented with a growth mindset
Experience in customer service preferred Drive your career in customer support while helping legal professionals succeed with Clio!

📌 Customer Support Specialist In Toronto
🏢 Themis Solutions
📍 Toronto