Shape the future of digital customer experiences as a Strategy Lead at Applydigital. This hybrid-friendly role emphasizes transforming complex objectives into AI-powered solutions for global brands. As a full time Strategy Lead, you'll drive the agency’s vision by collaborating with cross-functional teams.

You will utilize your eight years of expertise in digital customer experience to address client needs and market trends through insightful recommendations. Your strategic leadership will guide the delivery of transformative solutions that enhance customer engagement and satisfaction. Key Responsibilities:
Cultivate relationships with senior clients for strategic insights
Perform research to identify growth and market trends




Develop business cases to support strategic initiatives
Facilitate workshops to align executive stakeholders
Collaborate with product and engineering teams on implementations

Requirements:
8+ years in digital customer experience design
3+ years in an agency or consulting setting
Solid understanding of media, sports, or entertainment
Proven track record in digital strategies with measurable results
Familiarity with AI tools in customer experience

Leverage your strategic expertise to enhance digital experiences at Applydigital.

📌 Lead Strategy For Digital Experience Toronto (Canada)
🏢 Applydigital
📍 Canada